Deposits: Booking deposits hold your booking and are non refundable.
Payments: Final payment should be made 14 days before the event via direct deposit. Thank you. In the unlikely event extra hours are required to complete the job we will follow up with a final invoice after the event. No refunds will be given after final payment is made.
Damage: All equipment will be made the responsibility of the hirer for the duration of the event and any damage or losses will be at the hirers expense.
COVID-19: We are a covid-safe business registered with the NSW government and thus we follow the rules and regulations set out by them.
Under this agreement, you acknowledge that these regulations and restrictions put in place by the NSW Govt may alter your expectations of your event, and that we will not be held accountable for this.
In order to continue our business, we must maintain this level of conduct and are not liable for any ‘shortfalls’ or ‘disappointments’ due directly to these regulations and restrictions.
Please ask for a copy of our Covid-19 Safety Plan to see what precautions we are taking.
If your event needs to be re-scheduled due to Covid-19 restrictions for any reason, we will grant one change to a future available date at no extra cost. If you then need to re-schedule again, we will charge a re-scheduling/admin fee of $200 for each subsequent change.
If your event is at any stage deemed unsafe by any enforcement agencies due to the actions of yourselves, your invited guests or any other person, we will not be liable for any fines or infringements incurred. Byron Audio will only be liable if ‘we’ are directly in breech of the rules and regulations set out by the NSW Govt.
N.B. Please be aware the rules and regulations surrounding Covid-19 are constantly changing and thus, so will ours. Please feel free to get in touch with us to discuss any updates to these conditions.